Lifecycle Services
ROCKWELL AUTOMATION, INC - Business Unit
Operating segment offering a complete portfolio of professionally delivered services and annually recurring managed support contracts. This comprehensive portfolio combines technology and domain expertise to help customers maximize their investment and receive total lifecycle support for innovation, design, operation, and sustainment of their business investments. Services include: Consulting services (including cybersecurity and digital transformation strategy and design); Professional services (including global automation and information program and project management and delivery capabilities); Connected services (including operational technology/plant network, cloud, predictive/prescriptive analytics, remote support, and managed services); Field services (including asset management, on-site support, and safety); Workforce services (including instructor-led and virtual training, learning, and enablement); Industrial automation and information solutions and custom-engineered systems that incorporate proprietary and third-party hardware and software products; and Sensia Joint Venture, which exclusively serves the oil, gas, and petrochemical industry through connected products and digital automation services and solutions.
Business Profile
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Growth Metrics (Latest Year)
Financial Performance Trends
Revenue, Operating Income, EBITDA & Operating Margin
Orders & Order Backlog
Historical Financial Data
| Year | Revenue | Operating Income | Operating Margin | Orders | Order Backlog | EBITDA |
|---|---|---|---|---|---|---|
| 2024 | $2,272.7 | $365.6 | 16.09% | - | $1,701.0 | - |
| 2023 | $2,073.8 | $148.4 | 7.16% | - | $1,747.3 | - |
| 2022 | $1,902.9 | $158.3 | 8.32% | - | - | - |
Scroll horizontally to view commentary across multiple years
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2024
Latest
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2023
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2022
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| Year Highlights |
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| Revenue |
Lifecycle Services sales increased 10 percent in 2024 compared to 2023. Organic sales increased 8 percent, and acquisitions increased sales by 2 percentage points. All regions experienced reported sales increases, while all regions except Asia Pacific experienced organic sales increases.
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| Margin & Earnings |
Lifecycle Services segment operating earnings increased 146 percent year over year. Segment operating margin increased to 16.1 percent in 2024 from 7.2 percent in 2023, primarily due to lower incentive compensation, higher sales volume, strong project execution, higher margins in Sensia, and ongoing savings resulting from structural actions taken in the prior year.
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| EBITDA |
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| Additional Notes |
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